Contact Us

The merchant for SwarnaSakhi purchases is Swamika Finnovations Private Limited (CIN U74999TN2022PTC153068), registered office at No. 9, 2nd Cross, Nagratpethpet, Ganigarpet, Bangalore City, Bangalore North, Bengaluru, Karnataka 560002, India.

Customer support

• Email: support@swamika.co
• Registered office: No. 9, 2nd Cross, Nagratpethpet, Ganigarpet, Bangalore City, Bangalore North, Bengaluru, Karnataka 560002, India
• We reply on business days. Write from the email or quote the mobile number registered on your SwarnaSakhi account so we can find the order.

What to include

• Your registered mobile number
• Order or payment reference, if you have one
• Whether the query is a failed payment, a refund, a sell payout, delivery, KYC, or account deletion

Payment complaints can also be raised with PayU using the payment reference shown in your app or SMS. Grievances about the platform go to our Grievance Officer.

This page is the official contact page for payment-gateway and app-store review. The legal name, CIN, and registered office above are the details to match on the PayU merchant form.