What you can do in the app

This page matches the mobile app a customer opens today. Some pictures on the home page show ideas that are still marked coming soon inside the app. Those are listed at the bottom and are not available yet.

Start an account

• Choose the language the app should use.
• Sign in with your mobile number and a one-time password.
• Add your name and profile details.
• Set an MPIN. The app asks for it when you come back, so someone else cannot open your locker.

Buy gold or silver

Home has a gold and silver switch. The live buy rate and sell rate follow the metal you pick. You can look around and place a buy before KYC is finished.

• A one-time buy starts at ₹100, inclusive of GST. You can enter an amount in rupees or a quantity in grams.
• Before you pay, the app shows the live rate, the grams, the metal value, and 3% GST.
• You pay in the checkout the app opens. PayU Payments Private Limited collects that payment for Swamika Finnovations Private Limited.
• When the payment succeeds, those grams are added to your locker. The metal is vaulted by Augmont Goldtech Private Limited.

Read 24K digital gold, digital silver, and pricing for the same rules in more detail.

Sell, and receive money in your bank

• Selling needs approved KYC and a bank account you have added in the app.
• The sell rate is the live sell quote. It is not the same number as the buy rate, and it can be lower than the rate you paid.
• The rupees are sent to that verified bank account. They are not returned to the original UPI app or card.
• A finished buy is not cancelled. If you want money out, you sell the metal. See the refund and cancellation policy.
• If the app shows a rupee balance, you can request a transfer of that balance to the same verified bank. That request is separate from selling grams.

Save a fixed amount every month

Auto Save lets you pick a monthly amount and a day of the month for gold or for silver. Each debit buys metal the same way as a one-time buy, at the rate on that day, and the same checkout collects the payment. You can still buy once whenever you want. A monthly plan does not lock a price and it does not promise a return.

Locker, orders, and rates

• Portfolio shows the grams allocated to you and what they are worth at the current rate.
• Orders lists your buys and sells.
• Live rates shows the buy price and the sell price for gold and for silver.
• The locker is a record of metal held by the custodian. It is not a bank balance and it is not covered by DICGC insurance. Read the risk disclosure.

The rest of your account

• Profile holds your personal details. Settings includes security and privacy choices.
• Bank accounts are where sell proceeds and rupee transfers are sent.
• Notifications show activity on your account.
• You can raise a support ticket in the app, or email support@swamika.co.
• Invite a Sakhi gives you a code and a link to share, and a place to enter someone else’s code. Any reward is shown in the app before you share. It is not interest.
• A guide in the app explains the screens, and a short tour on home points at the main controls.

Shown in the app, not available yet

The app labels these as coming soon. Opening them does not let you pay, gift, or redeem.

• Scan and pay at a shop.
• Gift gold or a gift card.
• A jewellery shop, custom jewellery, and redeeming digital grams as coins or ornaments.
• Selling old physical gold you already own.
• Hallmark and HUID checks on a coin or ornament.
• A loan against gold.
• Sakhi AI and savings lessons.
• Running the account from WhatsApp.

When one of these opens, the app will show the price and the conditions before you confirm. Until then, only the list above is something you can do. KYC steps are explained on the KYC page.